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| | Experiences from practical software process improvement |
 | | Process improvement is a challenging undertaking, due primarily to the constant progress and evolvement associated with it. | | | The improvement plan unites the current state analysis, improvement goals, defined new practices and planned measurements; furthermore, it defines the strategy which is required to proceed in practice. | | | Before the process improvement can truly start, various negotiations and initial planning activities are crucial for the success of any process improvement initiatives. |
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http://www.iscn.com/select_newspaper/installation/vtt.html
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| | Loan Process Improvement |
| | The payoff in improved origination volume and reduced loan processing cost will be immediate. | | | We worked with a leading US bank to improve the “book to look” rate (conversion of customer inquiries into loans) by streamlining customer handling and better coordination of sales process with loan processing. | | | As a result, we believe this is the time to pay special attention to operations improvement and capacity management. |
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http://www.ppcgroup.com/2002Newsletters/loan_processing.htm
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| | Business Process Improvement |
| | Another consultant with first-hand experience about government process performance is Susan Stalick, president of Canal Bridge Consulting in Potomac, Md. She has worked with government agencies in implementing process improvement since 1991 when the FBI sought to re-engineer itself. | | | What that amounts to in his view of "citizen-centered services," a term Rohleder coined, is to look carefully at the services they are providing to the citizenry, to focus on customer values such as instantaneous service, and to ask what processes must be in place to meet those needs. | | | Vigen's successful efforts sit at one end of the spectrum from the focus of Andersen Consulting - which is process excellence. |
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http://www.devnotes.com/images/Article2.htm
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| | Real Process Improvement - Sep 98 |
| | Green and Blue Team members could be trained (their processes improved); however, process improvement requires understanding the process—you need to know what will improve a process and how much improvement is needed. | | | Your understanding of these processes comes from analysis of the effects of variation in the means of production on performance. | | | You now have the action, cost, and benefit of process improvement objectively in front of you. |
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http://www.stsc.hill.af.mil/crosstalk/1998/09/neuendorf.asp
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| | Continuous Process Improvement |
| | Performance Improvement means helping employees, customers, and business partners to quickly master new processes and job tasks that align the organization with changes in the marketplace. | | | Incremental process improvement helps to realize substantial benefits in the quality and performance of an organization. | | | The scope of performance improvement extends to all employees and departments in the organization. |
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http://www.apexon.com/process-improvement.htm
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| | Sponsoring Process Improvement - Apr 99 |
| | Ironically, we found that our skill at crisis management was a liability when it came to instituting process improvement. | | | Setting a bound on resource commitments sent the message that process improvement is not a periodic, overwhelming demand on the employees' time that has a beginning and an end but is the normal way we do business. | | | Initially, six Process Action Teams (PATs) of five to six members were established to define and develop software acquisition processes, and additional PATs will be established as we proceed. |
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http://www.stsc.hill.af.mil/crosstalk/1999/04/mason.asp
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| | Software Process Improvement |
| | In "Managing the Software Process" by W. Humphrey, it is suggested that the assessment process not be undertaken unless there is a clear direction that the department is headed in and that it is part of the job of the assessment team to make recommendations for the organization to do to advance in that direction. | | | Understand the current status of their development process or processes. | | | The assessment process described above will tell the manager at what level he currently is. This is not as easy as it sounds. |
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http://sern.ucalgary.ca/courses/seng/621/W97/alang/present.htm
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| | Business Process Improvement Solutions - ProcessModel, Inc. |
| | Business process improvement is a valuable tool to help companies reduce the inefficiencies that may exist in their processes. | | | A tool is needed to help managers truly understand their business processes and how modifications to those processes will impact the overall company. | | | ProcessModel software is a powerful business process improvement suite that no process improvement professional should be without. |
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http://www.processmodel.com
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| | Process Inc: SEI CMM/CMMI and ISO 15504 SPICE Software Process Services |
| | Process Inc works with you to gain mastery of your software process, enabling you and your existing staff to reduce cycle time, increase productivity, reduce defects, reduce re-work, and increase predictability of schedule, cost and quality. | | | We are one of the 9 companies in the world that were originally licensed by the SEI in software process assessments and are currently authorized by the SEI as CBA IPI and SCAMPI | | | Winning organizations achieve this by managing the software process to deliver results. |
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http://www.processinc.com
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| | Keeping It Real! Process Improvement for People |
| | Process Improvement for Individuals and Home Businesses starts with the realization that something is amiss. | | | Process Improvement, Quality Assurance, Change Management, Business Process Re-engineering, ISO9000, Baldridge, Performance Management, Total Quality Management, Six Sigma, Business Process Management, Value Creation, Lean Production, Strategic Planning, Toyota Production System, Scenario Planning, Enterprise Resource Planning, Customer Relationship Management, Supplier Relationship Management, Balanced Scorecard... | | | Every crisis needs a process for managing it. |
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http://www.the-process-improver.com
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| | Process Impact -- Process Goodies to Support Software Development |
| | The process is generally compliant with the CMM's Software Subcontract Management Key Process Area and with IEEE Std 1062-1998, "IEEE Recommended Practice for Software Acquisition." This set of process assets may be purchased from Process Impact. | | | Except for purchased items, which may not be redistributed, you are free to use these items as you like and to share them (but not to charge for them) with your colleagues. | | | Here are some templates and work aids -- "process assets" -- to help you get started. |
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http://www.processimpact.com/goodies.shtml
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| | Business Process Improvement |
| | Performa Consultant's Business Process Systems Engineering is a scientific approach to Business Process Improvement designed to address both the enterprise behavioural characteristics and business process aspects, interlinking with appropriate performance metrics through to the most important results - profitability and satisfied customers. | | | Using our Business Process Systems Engineering approach, Business Processes are aligned to the satisfaction of customer need, establishing competency and self-sustaining improvement of processes that are able to support both strategic and operational goals. | | | Fig 2 shows that it is both the actual business processes and the manner in which an enterprise carries out its business processes i.e. |
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http://www.performaconsultants.com/percons8.htm
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| | Process Improvement Services |
| | Building the ability to design and improve processes that deliver high customer value can be a huge source of advantage in the market place. | | | Root causes of process performance barriers identified, effective mitigation plans developed,, including schedule and resource requirements. | | | How to address the root causes of process performance issues |
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http://www.synchrosconsulting.com/improvement.htm
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| | Encyclopedia4U - Process improvement - Encyclopedia Article |
| | Process improvement is the activity of elevating the performance of a process, especially that of a business process with regard to its goal. | | | Such a process of continuous improvement is part of organization 's management processes (as opposed to business processes and support processes). | | | Process improvement can take the form of an improvement project, or that of a process. |
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http://www.encyclopedia4u.com/p/process-improvement.html
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| | Business Process Reengineering |
| | Reengineering &; Business Processes · Balanced Scorecard · Workflows | | | The Matrix of Change: A Tool for Business Process Reengineering (Brynjolfsson et al.) This paper contends that BPR efforts haven't enjoyed exemplary success rates because of a lack of tools for managing the change process. | | | Business Process Analysis - A Letter from America (Arunachalam & Subramanian) Abstract of a report on the recent innovations implemented by American companies and by the US government. |
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http://www.brint.com/BPR.htm
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| | Process Improvement |
| | It is, however, important to realize that the simplicity of the process may be it greatest asset for those just beginning with process improvement. | | | Choose the appropriate measurement methods and supporting methods and tools for the project. | | | [ Process Education ] [ Bibliographies ] [ Standards ] [ Research ] [ Resources ] |
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http://www2.umassd.edu/SWPI/processframework/improvement.html
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| | Business Process Improvement Methodology - Improve Your Processes |
| | We help you organize your charts in a process chart library to support audits, transparency requirements and serve as your foundation for continuous improvement. | | | If you don't manage your business processes, they will manage you. | | | Learn the fundamentals of effective business process improvement... |
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http://www.worksimp.com
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| | Process Improvement |
| | Find Retail Process Improvement Innovation Here Search Our Directory For Your Process Improvement Related Topic. | | | Find Reengineering Business Process Here Search Our Directory For Your Process Improvement Related Topic. | | | Find Purchasing Process Improvements Here Search Our Directory For Your Process Improvement Related Topic. |
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http://process-improvements.blogspot.com
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| | SAIC: Software Development: Process Improvement Consulting |
| | SAIC offers premier process improvement services to software development organizations. | | | SAIC provides complete Software Process Improvement Assessment services. | | | In addition to their own individual strengths, they have access to an unparalleled asset library of processes and experience, including: |
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http://www.saic.com/software/process.html
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| | Software Process Improvement |
| | Determining things like how much time people spend finding information they need, how much time is spent in meetings, how much time is spent doing administrative duties, are important because these activities are also part of the design process. | | | The article "People, Organizations and Process Improvement" by Perry, Straudenmayer and Votta looks at this issue. | | | identifying aspects of the process that can be measured |
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http://www2.umassd.edu/SWPI/swpi2.html
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| | PROCESS IMPROVEMENT TRAINING |
| | The Business Process Innovation (BPI) training program involves focused management workshops designed to encompass the best methods and strategies in Total Quality Management (TQM) and business process re-engineering. | | | All AandBS employees involved in supervision and/or process streamlining projects are required to attend the BPI workshops. | | | Criteria and methodology for selecting business processes for innovation |
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http://www.abs.uci.edu/depts/vcabs/3-6.html
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| | Robert L. Weiner Consulting: Process Improvement |
| | Identifying required changes and related costs, dependencies, and timing. | | | Identifying forms, processes, and policies that are no longer required |
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http://www.rlweiner.com/process_improvement.html
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| | Business Process Improvement, News, Processes & Deliverables gantthead |
| | Now that a GAP analysis is standard operating procedure for most process improvement initiatives, it seems appropriate to explore how to go about performing it and what it should contain. | | | Enterprise SCM can help you comply through modeling and automation of business processes including software development, and by providing full audit trails. | | | Learn more about why you need these tools to succeed in project management. |
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http://www.gantthead.com/departments/departmentPage.cfm?ID=8
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| | Training Courses |
| | Leading organisations have used this programme to educate over 4000 directors, managers, supervisors and others in the theory, strategy and techniques of team-based process improvement and variability reduction. | | | This is a methodology, supported by a workbook and facilitator guide, for a rigorous but rapid series of steps to respond to urgent and important production or service failures. | | | Organisations often shy away from complex planning issues because of the difficulty in generating and organising large amounts of creative and subjective output and then actually using it - applying the Seven Management and Planning Tools will help to aid those who have responsibility in this important area to achieve this. |
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http://www.pmi.co.uk/training_courses.htm
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| | Process Impact -- Software Process Improvement Consulting and Education |
| | Our mission is to collaborate with clients to have an impact on the processes their software organizations use, and to help those processes have an impact on the business. | | | Areas of expertise include requirements engineering, risk management, software peer reviews, project management, metrics, and process assessment. | | | Process Impact -- Software Process Improvement Consulting and Education |
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http://www.processimpact.com
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| | Public Sector Continuous Improvement Site by John Hunter |
| | The Public Sector Continuous Improvement Site aims to help Public Sector employees improve their organizations. | | | View our guide to online resources for Public Sector Continuous Improvement efforts, our reading list or learn about organizations devoted to helping with public sector improvement efforts. | | | Not focused on Public Sector but plenty there for those in the public sector to use in improving results. |
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http://deming.ces.clemson.edu/pub/psci
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| | Software Process Improvement for all Conferences |
| | The Role of Process Improvement in Attaining Strategic Goals and Providing Financial Value | | | The Long Road to Software Process Improvement: A Chronology of One Company's Efforts | | | Using the SA-CMM as a Tool for Estimating the user and Management Costs for Software Acquisition Projects |
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http://aisel.isworld.org/subject_by_publication.asp?Subject_ID=10
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| | Business Process Improvement at Lean-Tools.Com |
| | Related terms include business process management and datamining, cause of root canals, mapping business process flowchart, business process management and velocity, and business process design method. | | | The overwhelming advantage of business process redesign, as equated with "reengineering," lies within its approach to managing organizational change. | | | Excel templates for Lean, Kaizen, and Business Process information online. |
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http://www.lean-tools.com/business_process_improvement.html
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| | Flex Process Improvement • Home |
| | For example, we performed a Six Sigma process improvement project to streamline payroll processes for a national catalog operation and generated a 75% error rate reduction within a 3-week period. | | | Flex Process Improvement enhances efficiency and reduces costs for small businesses in the warehousing and distribution, service, and manufacturing industries by providing consulting services in: | | | In the last five years, we have identified process issues, analyzed and implemented new business methods, and developed ongoing process control to save our clients more than $6 Million. |
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http://www.flexpi.com
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| | BKC-Inc |
| | Organizations must be able to manage and control this complex product development and maintenance. | | | In order to stay competitive in a global economy, organizations must systematically strive to improve their processes through sustained and disciplined efforts. | | | Initiating a Process Improvement Program Continuous Process Improvement is the underlying principle behind most modern quality and process standards. |
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http://www.bkc-inc.com/html/process.htm
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| | Business process improvement |
| | With falling order values, increasing sales costs, greater complexity to administrative and purchasing systems, and faster sales order processing, there is a pressing need to increase efficiency and productivity in the "non-production" tasks. | | | Re-design and integration of print procurement and editorial copy tracking to reduce costs and lead time | | | Analysis and re-design of administrative workflow in digital printing company |
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http://www.pira.co.uk/pub/Print_busproc.htm
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| | Process Improvement Books |
| | Building J2EE Applications with the Rational Unified Process | | | CMMI® : Guidelines for Process Integration and Product Improvement | | | Process Visualization: An Executive Guide to Business Process Design |
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http://www.process.force9.co.uk/areaprocessb.htm
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| | Software Engineering Process Quality Improvement, Software Development, Testing, Management Consulting |
| | A substantial list of links, tools and resources developed for the benefit of the Audit Profession by Jim Kaplan, an Internet Audit pioneer and the founder of AuditNet. | | | SQS provides downloads of Bootcheck, the Bootstrap Institute software process assessment tool | | | www.esi.es/ The European Software Institute is a European organization dedicated to the improvement of European and international software organization via state of the art in software process improvement. |
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http://www.sysmod.com/swdev.htm
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| | Process Improvement Consultants |
| | Solutions for Manufacturers and Distributors Steps to Process Improvement Lean Manufacturing Constraint Management Six Sigma Plant Design brings Opportunities | | | Managing Change in your Organization The Service Sector HPK Library - Process Improvement Articles Workshops Case Studies Links | | | This leverages the use of consulting resources and promotes the ownership and buy-in of your employees to the process. |
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http://www.hpkgroupllc.com
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| | proudfoot consulting : areas of expertise : process improvement |
| | During this discovery phase, we identify system disconnects, behavioural problems, performance and productivity issues, and internal and external customer service requirements. | | | To implement process improvement, Proudfoot Consulting first looks at the processes currently in place in every area of a client's operation. | | | Proudfoot Consulting believes that if the changes aren't positively reflected in a client's financials, they are not really improvements. |
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http://www.proudfootconsulting.com/exp_processimprove.asp
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| | Amazon.com: Books: Successful Software Process Improvement |
| | It shows how to assess current software processes more effectively, and plan and invest to make software development a core competency of your organization. | | | Finally, it describes specific techniques organizations can use to track, validate and place a value upon software process improvements.All software developers, project managers, process improvement managers, senior IT managers, and customers for custom software development. | | | Provides common-sense, proven techniques and approaches that software managers and developers can use to deliver significant process improvements.This book organizes software process improvement into four proven stages: Plan, Do, Check, and Act. |
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http://www.amazon.com/exec/obidos/tg/detail/-/0136266231?v=glance
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| | BPR - Commercial Sector - Process Redesign / Process Improvement |
| | BPR - Commercial Sector - Process Redesign / Process Improvement | | | Process improvement can take a number of forms, but is essentially the analysis, and improvement, of the process in its current form. | | | We have found it is important to identify which of the two main ways to improve a process will be used: |
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http://www.valueadding.com/process_redesign_com.htm
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| | Software Process Improvement Links |
| | Measurable, Managed Process Improvement Structured to Meet Business Goals | | | Personal Software Process (PSP) and Team Software Process (TSP): | | | Personal Software Process (PSP) and Team Software Process (TSP) |
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http://www.softwaresixsigma.com/Home_Links.htm
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| | Welcome to the Ottawa SPIN |
| | The SPIN brings together four groups of people for mutual benefit: organizations improving their processes, consultants and organizations that provide process-related services and products, academic researchers, and relevant government agencies. | | | The Ottawa SPIN (Software Process Improvement Network) is a forum for the free and open exchange of software process improvement expertise, experiences and ideas. | | | Our objective is to promote process improvement, increased process maturity and high quality software-based products in the Ottawa region, through an active program of networking, presentations, publications/discussion groups, as well as liaison with other similar groups. |
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http://www.spin.org
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| | Value Management::Project, Process & Business Improvement |
| | Ramblings on project management, process re-engineering, business improvement, and anything else that may be pertinent. | | | And the Number One reason tasks, processes and/or projects are not implemented. | | | How your team works is just as important as what your team does. |
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http://valuemanagementpartners.com/blog
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| | Hotlist: Software process improvement, SQA, ISO 9000-3, SEI CMM, ISO 15504 (SPICE),... |
| | ( for software process improvement, software quality assurance,... | | | Hotlist: Software process improvement, SQA, ISO 9000-3, SEI CMM, ISO 15504 (SPICE),... |
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http://www.tantara.ab.ca/info.htm
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| | Software Process Improvement Network (SPINs) |
| | The Software Process Improvement Network is comprised of individuals who want to improve software engineering practice. | | | They meet annually at the Software Engineering Process Group (SEPG) Conference, which is co-sponsored by the SEI and a regional SPIN. | | | The individuals are organized into regional groups called "SPINs" that meet and share their experiences initiating and sustaining software process improvement programs. |
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http://www.sei.cmu.edu/collaborating/spins
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| | Software Process Improvement Network :: Washington, D.C. Area |
| | SPIN (Software Process Improvement Network) is a leadership forum for the free and open exchange of software process improvement experiences and practical ideas. | | | Our goal is to help sustain commitment and enhance skills through an active program of networking, publications, recognition of excellence, and mutual support. | | | We promote achieving higher levels of process maturity, software quality, and mutual respect. |
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http://www.software.org/dcspin
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| | Robbins-Gioia, The First Name in Program Management |
| | With a hands-on approach to project management, we develop and integrate the people, processes and technologies that will drive your projects to completion. | | | We bring all of the experience, creativity and intellectual capital of a large management consulting firm, and take a personal interest in our clients' success. |
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http://www.RobbinsGioia.com
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| | Software (Management) Process Improvement |
| | Enter your email address below to subscribe to Software (Management) Process Improvement ! | | | I did try to resolve the issue with my previous hosting provider -- and found their trouble ticket process fascinating. | | | Team members pitch in to do what needs to be done. |
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http://www.estherderby.com/weblog/blogger.html
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